FAQs

Where are you located?
WE’VE MOVED! Our storefront has reopened at our new location at
15025 Center Street (SR1) in Leo, Indiana. 
You may also always shop online 24/7 on our website: 
www.keelyandjonaskids.com
Can I pick up my order if I am local?
Absolutely! You may select local pick up for your order at checkout. You’ll receive a notification when your order is ready, and you may pick up during store business hours. 
Shipping:
Orders are shipped out in 3-5 business days once payment is received.
**Business days do not include weekends or holidays, but we strive to keep turnaround times to an absolute minimum.
All orders less than $75 (before tax + discounts) will be charged a $5 shipping fee, if you spend $75, it ships for FREE!
Refund/Exchange Policy:
We do not offer refunds. However, exchanges are welcome, and must be communicated within 14 days of customer receiving the item - per delivery status of your package.
Unworn, unwashed, merchandise with tags still attached may be exchanged for another size (if available) or store credit. Customer is responsible for any shipping fees associated with the exchange to or from the shop. 
Discounted items are FINAL SALE and will be stated on invoice.
Thank you for your kind understanding!