FAQs

After 2.5 years with a brick and mortar, we’ve pivoted and gone back to our roots! You can shop us online 24/7 on our website: 

www.keelyandjonaskids.com

and follow us on socials for additional previews, sales and happenings!

Unfortunately without a physical location and regular hours, local pick up is not an option. However, we offer very reasonable shipping options and send our goodies all over the country!
Shipping:

Orders are shipped out in 3-5 business days once payment is received.

**Business days do not include weekends or holidays, but we strive to keep turnaround times to an absolute minimum.

All orders less than $75 (before tax + discounts) will be charged a $6 shipping fee, if you spend $75 or more, your order ships for FREE!

We do not offer refunds. However, exchanges are welcome, and must be communicated within 14 days of customer receiving the item - per delivery status of your package.
Unworn, unwashed, merchandise with tags still attached may be exchanged for another size (if available) or store credit. Customer is responsible for any shipping fees associated with the exchange to or from the shop. 

Discounted items are FINAL SALE and will be stated on invoice or item listing.

Thank you for your kind understanding of the policies that keep our store running smoothly!